Terms of Use

These Terms of Use (“Terms”) govern your access to and use of www.soriz.com (“Platform”) operated by Soriz Digital Private Limited. By clicking “I Agree” or accessing or using the Platform, you agree to these Terms and any additional terms incorporated by reference, including the Privacy Policy. If you do not agree to all of these Terms, you must not access or use the Platform.


Who We Are

Soriz provides a Platform where users can interact with:


  • AI personas of real creators (“Creator AI Personas”), trained using information provided by real creators and designed to deliver personalised answers, suggestions, and recommendations;
  • AI personas created by Soriz (“Soriz AI Personas”), which do not represent any actual individual and are category-based (for example, beauty, fashion, etc.); and
  • AI personas created by users themselves (“User AI Personas”), which can be customised by users as per their requirements.

A detailed description of services is mentioned below under Section 4.


Description of Services

Subject to these Terms, Soriz provides, among other things:


  • AI-powered conversational personas and chat experiences, including category-based chat experiences;
  • Tools for creators to deploy and manage Creator AI Personas trained on their own data;
  • Brand collaboration and campaign tools;
  • Advertising-supported and sponsorship-supported content distribution; and
  • Monetization features enabling creators to earn revenue from their AI personas and associated content.

Soriz may offer certain features as beta or experimental features and may modify, suspend, or discontinue any part of the Platform at any time, with or without notice.


AI-Generated Outputs and Limitations

The Platform uses artificial intelligence models that generate responses automatically based on patterns in data and instructions. Such outputs may be incorrect, incomplete, misleading, or outdated, and may not have been reviewed by humans. AI outputs are not a substitute for professional advice (including legal, medical, financial, investment, or other regulated advice), emergency services, safety-critical systems, or any other high-risk use case.


You must not rely on AI outputs as the sole basis for making decisions and should independently verify any information before acting on it, especially where errors could lead to personal injury, financial loss, or legal consequences.


We moderate conversations to exclude sensitive or illegal topics and may terminate sessions or accounts.


No High Risk or Prohibited Uses of AI

You agree not to use the Platform or any AI output in connection with:


  • Medical diagnosis or treatment decisions;
  • Financial, investment, or tax advice relied upon by end users;
  • Legal advice or preparation of legal documents for third parties;
  • Safety-critical systems such as autonomous vehicles, weapons, life-support, or emergency response; and
  • Any unlawful, discriminatory, or harmful activity under applicable law.

Waiver of Responsibility

We cannot control and have no duty to take any action regarding how you may interpret and use the content or what actions you may take as a result of having been exposed to the content, and you hereby release us from all liability therefor.


The services may contain links or connections to third-party websites or services that are not owned or controlled by Soriz. When you access third-party websites or use third-party services, you accept that there are risks in doing so, and that Soriz is not responsible for such risks.


Soriz has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, or practices of or opinions expressed in any third-party websites or by any third party that you interact with through the Platform. In addition, Soriz will not and cannot monitor, verify, censor, or edit the content of any third-party site or service. We encourage you to be aware when you leave the Platform and to read the terms and conditions and privacy policy of each third-party website or service that you visit or utilize. By using the Platform, you release and hold us harmless from any and all liability arising from your use of any third-party website or service.


Eligibility and Age Restrictions

General Eligibility

You must be at least 13 years old or the minimum legal age in your country of residence to use the Platform. By using the Platform, you represent and warrant that you meet these requirements and that all registration information you provide is and will remain accurate, current, and complete.


If you are under 18 years old, you must have permission from your parent or legal guardian, and we may require additional verification, such as parental consent or other measures, before allowing access. We reserve the right to request proof of age and parental consent at any time and may terminate access if not provided.


Soriz may suspend or terminate access to the Platform without notice if it reasonably believes that you do not meet these eligibility requirements or have provided false information. Minors who falsify their age assume all risks, and we disclaim liability for such use.


You shall not share your account credentials or make your account available to anyone else and are responsible for all activities that occur under your account. If you create an account or use the Platform on behalf of another person or entity, you must have the authority to accept these Terms on their behalf.


Use by Organizations

If you are using the Platform on behalf of a company or other legal entity, you represent and warrant that you have authority to bind that entity to these Terms and that “you” in these Terms will refer to both you individually and that entity.


Permitted Use

While using our Platform, you must comply with all applicable laws. Due to the nature of our services and artificial intelligence generally, output may not be unique and other users may receive similar output.


We may use content to provide, maintain, develop, and improve our services, in accordance with applicable laws.


Prohibited Conduct

You agree not to, and not to permit any third party to:


  • Use the Platform in violation of any applicable law or regulation (including export control, sanctions, privacy, and data protection laws);
  • Upload, generate, or share content that is illegal, harmful, fraudulent, deceptive, defamatory, obscene, hateful, discriminatory, or otherwise objectionable;
  • Harass, threaten, or harm others or encourage self-harm or violence;
  • Misrepresent your affiliation with any person or entity or impersonate another person;
  • Attempt to reverse engineer, decompile, disassemble, or discover the source code or underlying components of any models, algorithms, or systems;
  • Bypass, disable, or interfere with security-related features or technical limitations of the Platform;
  • Access or use the Platform in a manner that could damage, disable, overburden, or impair Soriz’s systems; and
  • Use AI outputs to violate any third-party terms, rights, or applicable law.

Accounts, Security and Access

Account Registration

To access certain features, you may be required to create an account, select a username, and set a password or use third-party authentication. You agree to provide accurate, current, and complete information and to promptly update such information as necessary.


Account Security

You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account, whether or not you authorized them. You must immediately notify Soriz of any suspected unauthorized access, security breach, or compromise of your account. Soriz reserves the right to reclaim any username that it reasonably determines violates these Terms or third-party rights.


Suspension and Termination by Soriz

Soriz may, at its sole discretion and without prior notice, suspend, restrict, or terminate your access to the Platform (including the disabling of your account) if:


  • It reasonably believes you have violated these Terms or applicable law;
  • Your use creates risk or possible legal exposure for Soriz or others;
  • Required by law, regulatory authority, or court order; and
  • For fraud, abuse, non-payment, or interference with the security or integrity of the Platform.

Soriz is not liable for any damages, losses, or consequences resulting from any such suspension or termination.


Your Right to Terminate

You may stop using the Platform at any time and may request deletion of your account and associated personal data as described in the Privacy Policy, subject to Soriz’s rights to retain certain data as required or permitted by law.


Account termination may result in destruction of any content associated with your account, so keep that in mind before you decide to terminate your account.


If you have deleted your account by mistake, contact us immediately at support@soriz.com — we will try to help, but unfortunately, we can’t promise that we can recover or restore anything.


Storage of Conversations and Data Use

Conversation Storage

Soriz may store chat histories, messages, and interactions between users and AI personas for an extended or indefinite period, subject to its data retention policies and applicable law.


By using the Platform, you consent to the storage of your conversations and interactions for purposes including:


  • Operating and improving the AI models and safety systems;
  • Personalizing your experience;
  • Detecting and preventing abuse, fraud, and security incidents;
  • Analytics, metrics, and performance monitoring; and
  • Complying with legal obligations and responding to lawful requests.

Deletion Requests

You may request deletion of certain account information and, where legally required, certain conversation data as described in the Privacy Policy and subject to technical feasibility and Soriz’s legal obligations.


Affiliate Links and External Commerce

Links to Third-Party Websites

AI Personas (operated by Creators or Soriz) may share hyperlinks to third-party websites where users can purchase products, services, or digital goods (“External Websites”). Clicking these links will redirect you directly to the External Website to complete any purchase or transaction.


No Payment Processing

Soriz does not process, facilitate, or handle payments for products or services purchased through External Websites. All transactions occur directly between you and the External Website, governed by their separate terms, privacy policy, and payment processors.


No Liability for External Websites

To the maximum extent permitted by law, Soriz, its affiliates, and Creators disclaim all liability for:


  • Product quality, safety, description accuracy, or performance;
  • Delivery, shipping, or fulfilment issues;
  • Pricing errors, discounts, or promotions;
  • Payment processing failures, chargebacks, or fraud;
  • Refunds, returns, warranties, or customer service;
  • External Website security, data breaches, or privacy practices; and
  • Compliance with consumer protection laws.

You hereby agree that you will purchase products/services at your own risk from External Websites. Soriz provides links only as a convenience and makes no representations about External Websites or their offerings.


Affiliate Revenue

Soriz and/or Creators may earn commissions or referral fees from External Websites when users complete purchases through shared links. This does not create any obligation for Soriz to provide refunds, support, or liability coverage.


Intellectual Property and Reservation of Rights

Soriz IP

Soriz and its licensors own all rights, title, and interest in and to the Platform and all related technology, software, models, code, designs, user interfaces, logos, trademarks, service marks, and content (excluding user content), together with all associated intellectual property rights. Except for the limited rights expressly granted in these Terms, no rights are granted to you, whether by implication, estoppel, or otherwise.


Limited License to Use the Platform

Subject to your compliance with these Terms, Soriz grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform for your personal purposes. You must not copy, modify, distribute, sell, lease, sublicense, or otherwise exploit any part of the Platform except as expressly permitted under these Terms.


Third Party Materials

The Platform may display or integrate content, software, or services provided by third parties, including models and tools from third-party AI providers. Such third-party materials may be subject to separate terms and conditions, and Soriz is not responsible for such materials or for any damage or loss arising from your use of them.


Privacy and Data Protection

Your use of the Platform is also governed by Soriz’s Privacy Policy, which explains how personal data is collected, used, and shared.


Depending on your location, you may have certain rights under applicable privacy and data protection laws, including rights of access, correction, deletion, or objection. These are described in the Privacy Policy and may be exercised by contacting Soriz via the methods set out there.


Warranties and Disclaimers

To the maximum extent permitted by applicable law, the Platform and all content and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, statutory, or otherwise. Soriz and its affiliates, licensors, and partners specifically disclaim any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from course of dealing or trade usage.


No Guarantee of Availability or Accuracy

Soriz does not warrant that the Platform will be uninterrupted, error-free, secure, or free from harmful components, or that AI outputs or other content will be accurate, complete, reliable, current, or suitable for your purposes. You acknowledge that AI systems have inherent limitations and may produce unexpected or erroneous results.


Jurisdictional Limitations

Some jurisdictions do not allow the exclusion of certain warranties. To the extent that such laws apply to you, some or all of the above exclusions or limitations may not apply, and you may have additional rights under law.


Limitation of Liability and Disclaimer

To the maximum extent permitted by applicable law, Soriz and its affiliates, directors, officers, employees, agents, suppliers, and licensors will not be liable for:


  • Any indirect, incidental, special, consequential, exemplary, or punitive damages;
  • Loss of profits, revenue, goodwill, data, or business opportunities; and
  • Any loss or damage resulting from your reliance on AI-generated content, delays, interruptions, cyber-attacks, or other security incidents.

In no event will Soriz’s aggregate liability arising out of or relating to the Platform or these Terms exceed one hundred U.S. dollars (USD 100) or equivalent.


Some jurisdictions do not allow limitations of liability for personal injury or for certain types of damages, so the above limitations may not apply to you to the extent prohibited by law.


Indemnification

You agree to indemnify, defend, and hold harmless Soriz and its affiliates, officers, directors, employees, and agents from and against any and all claims, demands, actions, proceedings, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:


  • Your use or misuse of the Platform or AI outputs;
  • Your user content, including claims that it infringes or violates third-party rights;
  • Your violation of these Terms or any applicable law or regulation; and
  • Your interactions with other users, Creators, or brands.

Soriz reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification, in which case you agree to cooperate with Soriz in asserting any available defenses.


Governing Law

These Terms and all disputes arising from them will be governed exclusively by the laws of India, without regard to conflict of laws principles. Courts and arbitration in New Delhi, India have exclusive jurisdiction.


Dispute Resolution

Informal Resolution

The complaining party must first send written notice to legal@soriz.com detailing the nature of the dispute, relief sought, and relevant account or transaction details. Both parties agree to negotiate in good faith for 60 days. Legal time limits pause during this period.


Binding Arbitration in India

Except as provided below, all disputes will be resolved exclusively by binding arbitration in New Delhi, India under the Arbitration and Conciliation Act, 1996 (as amended), administered by the Delhi International Arbitration Centre (DIAC), before a single arbitrator, in the English language, conducted virtually or in New Delhi.


Changes to the Platform and Terms

Soriz may update, modify, or discontinue all or part of the Platform at any time, including adding or removing features, content, or functionality.


Soriz may also revise these Terms from time to time. The “Last Updated” date at the top of the Terms will be changed, and where required by law or deemed appropriate, Soriz will provide additional notice (such as a banner, email, or in-product notification).


Your continued use of the Platform after the effective date of the revised Terms constitutes your acceptance of the updated Terms. If you do not agree with the updates, you must stop using the Platform.


Third Party Links and Services

The Platform may contain links to or integrations with third-party websites, apps, content, or services that are not owned or controlled by Soriz.


Soriz is not responsible for such third-party resources and does not endorse or assume any responsibility for them. Your use of third-party services is subject to their own terms and privacy policies.


Notices and Communications

Soriz may provide notices to you by posting on the Platform, sending an email to the address associated with your account, or by any other reasonable means.


You are responsible for keeping your contact details up to date. Notices sent to the last email address provided by you will be deemed received when sent.


Miscellaneous

Entire Agreement: These Terms, together with any additional terms incorporated by reference, constitute the entire agreement between you and Soriz regarding the Platform and supersede all prior or contemporaneous understandings relating to the subject matter.


Severability: If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.


No Waiver: Failure by Soriz to enforce any right or provision under these Terms does not constitute a waiver of such right or provision.


Assignment: You may not assign, transfer, or delegate your rights or obligations under these Terms without Soriz’s prior written consent. Soriz may freely assign or transfer these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets, or by operation of law.


Force Majeure: Soriz will not be liable for any failure or delay in performance resulting from circumstances beyond its reasonable control, including acts of God, natural disasters, war, terrorism, riots, labor disputes, government actions, internet or telecommunications failures, or other events of a similar nature.


Contact Information

Soriz Digital Private Limited
N-14, Gurudwara Road, Kotla, Mubarakpur,
NDSE1, New Delhi – 110048

Email: legal@soriz.com
Website: www.soriz.com