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Privacy Policy

Effective Date: 11 Feb 2026
Last Updated: 11 Feb 2026

This Privacy Policy explains how Soriz Digital Private Limited (“Soriz,” “we,” “our,” or “us”) collects, uses, stores, shares, and protects personal data when you access or use www.soriz.com and related services (the “Platform”).

If you do not agree with this Policy, please do not use the Platform.

 

1. Who We Are

Data Controller:
Soriz Digital Private Limited
[Registered Address]
Email: privacy@soriz.com

For users located in the European Union, we act as the Data Controller under the GDPR.

 

2. Information We Collect

 2.1 Information You Provide
  • Name
  • Email address
  • Phone number (if provided)
  • Profile information
  • Creator account details
  • Creator-uploaded training materials
  • Messages, prompts, and chat content
  • Support communications
 
2.2 Conversation and AI Interaction Data

Because conversations are a core part of the Platform:

  • All user-AI conversations are stored permanently
  • Interaction metadata (timestamps, engagement signals)
  • Behavioral preferences inferred from chats
  • Recommendation history

This data supports AI improvement, creator analytics, monetization tracking, and fraud prevention.

 

2.3 Payment Information

Payments are processed exclusively through third-party providers including:

  • Stripe
  • Razorpay

We do not store full card numbers or sensitive payment credentials on our servers.

 

2.4 Automatically Collected Data
  • IP address
  • Device information
  • Browser type
  • Operating system
  • Log data
  • Session duration
  • Referral source
 
2.5 Tracking & Analytics Technologies

We use:

  • Google Analytics
  • Facebook Pixel
  • Microsoft Clarity

These tools may collect device identifiers, browsing behavior, and engagement data. This data may be used for analytics, performance measurement, retargeting, and advertising optimization.

 

3. Legal Bases for Processing (GDPR)

For users in the EU, we process personal data under the following lawful bases:

  • Contractual necessity – to provide Platform services
  • Legitimate interests – to improve AI systems, prevent fraud, and analyze usage
  • Consent – for marketing communications and certain tracking technologies
  • Legal obligations – where required by law

Users may withdraw consent at any time.

 

4. How We Use Personal Data

We use personal data to:

  • Operate and maintain the Platform
  • Provide AI-generated interactions
  • Improve model performance and personalization
  • Enable creator monetization and analytics
  • Process payments
  • Deliver targeted advertising
  • Conduct analytics and performance tracking
  • Enforce our Terms
  • Comply with applicable laws

We do not sell personal data.

 

5. Advertising & Retargeting

We may display advertisements and sponsored content.

Third-party advertising partners may use cookies or tracking technologies to show relevant ads based on your interaction with the Platform.

You may manage ad preferences through your browser or third-party provider settings.

 

6. Creator Training Data

Creators may upload materials to train their AI personas.

By uploading content, creators confirm they:

  • Have legal rights to the content
  • Have obtained necessary permissions
  • Are not violating intellectual property or privacy laws

We may process uploaded training data to build and optimize AI models associated with that creator.

 

7. Data Sharing

We may share data with:

Service Providers

Cloud hosting providers
Payment processors
Analytics vendors
Security providers

Advertising & Analytics Partners

For campaign measurement and optimization.

Legal Authorities

Where required by law or regulatory process.

Where possible, data shared is aggregated or pseudonymized.

 

8. International Data Transfers

Data may be processed in India and other jurisdictions.

For EU users, we rely on appropriate safeguards such as Standard Contractual Clauses where applicable.

 

9. Data Retention

We retain:

  • Account data while your account is active
  • Conversation data permanently unless deletion is requested
  • Financial data as required for legal and tax compliance

You may request deletion of your account at any time.

 

10. Your Rights

Depending on your location, you may have rights to:

  • Access your data
  • Correct inaccuracies
  • Request deletion
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent

To exercise rights, contact: privacy@soriz.com

We may verify identity before processing requests.

 

11. Security

We implement reasonable technical and organizational safeguards. However, no system can guarantee absolute security.

 

12. Children’s Privacy

The Platform is not intended for individuals under 18. We do not knowingly collect data from minors.

 

13. Cookies

We use essential, performance, analytics, and advertising cookies.

A cookie consent mechanism will be presented to users in jurisdictions where required.

 

14. Changes to This Policy

We may update this Policy periodically. Material changes will be notified via the Platform.

 

15. Contact Information

Soriz Digital Private Limited
[Registered Address]
privacy@soriz.com
www.soriz.com